Shipping Policy

All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays). You will receive an email confirmation when your order is placed and a tracking update once it has been dispatched.

Orders placed on Sundays or public holidays are processed on the next business day.

• Standard delivery: 3–5 business days to major cities including Karachi, Lahore and Islamabad.
• Other cities and towns: 4–7 business days depending on location.
• Shipping charges are calculated and shown at checkout before you pay.
• We ship via trusted national courier services with tracking on every parcel.

We offer international shipping to select countries. International delivery typically takes 7–14 business days depending on destination and customs clearance.

Please note that international orders may be subject to import duties, customs fees or taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

Once your order ships, we email you a tracking number so you can follow your parcel. If your tracking has not updated for more than 5 business days, contact us at support@bagsclub.shop and we will investigate with the courier.

While we do our best to meet the estimates above, delays can occasionally occur due to courier issues, weather, or customs processing. BagsClub is not liable for delays outside our control, but we will always help you track down a delayed parcel.

If your order arrives damaged or goes missing in transit, contact us within 7 days of the expected delivery date with your order number and photos (where applicable). We will arrange a replacement or refund in line with our Refund Policy.

Please double-check your shipping address at checkout. We cannot be responsible for orders delivered to an incorrectly supplied address. If you notice a mistake after ordering, email support@bagsclub.shop immediately — we can amend the address only before the order is dispatched.

For any shipping question, email support@bagsclub.shop with your order number and we will get back to you within one business day.